SPARK OLDHAM customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
We may share information for safeguarding, funding and audit purposes.
Contact details
Telephone
07879468845
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
• Names and contact details
• Addresses
• Date of birth
• Health information (including dietary requirements, allergies and health conditions)
• Photographs or video recordings
• Information relating to compliments or complaints
• Information relating to sponsorship
We also collect or use the following information to provide services and goods, including delivery:
• Racial or ethnic origin
• Health information
We collect or use the following information for service updates or marketing purposes:
• Names and contact details
• Marketing preferences
• Recorded images, such as photos or videos
• Information relating to sponsorship
• Records of consent, where appropriate
We collect or use the following information for research or archiving purposes:
• Names and contact details
• Addresses
• Recorded images, such as photos or videos
• Personal information used for administration of research
• Personal information used for the purpose of research
• Records of consent, where appropriate
We also collect or use the following information for research or archiving purposes:
• Racial or ethnic origin
• Health information
We collect or use the following information to comply with legal requirements:
• Name
• Contact information
• Consent forms
We also collect or use the following information to comply with legal requirements:
• Health information
We collect or use the following information for recruitment purposes:
• Contact details (eg name, address, telephone number or personal email address)
We also collect or use the following information for recruitment purposes:
• Racial or ethnic origin
• Religious or philosophical beliefs
• Sexual orientation information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
• Consent
• Contract
• Legal obligation
• Vital interests
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
• Consent
• Legal obligation
• Vital interests
Our lawful bases for collecting or using personal information for research or archiving purposes are:
• Consent
• Legal obligation
• Vital interests
Our lawful bases for collecting or using personal information for legal requirements are:
• Consent
• Legal obligation
• Vital interests
Our lawful bases for collecting or using personal information for recruitment purposes are:
• Consent
• Legal obligation
• Vital interests
Where we get personal information from
• People directly
• CCTV footage, or other recorded images
• Schools, colleges, universities or other education organisations
• Councils and other public sector organisations
• Previous employers
• Third parties:
• Parents and Carers
• Consent Forms
How long we keep information
6 years
Who we share information with
Others we share personal information with
• Health care providers
• Professional or legal advisors
• Relevant regulatory authorities
• External auditors or inspectors
• Organisations we’re legally obliged to share personal information with
• Emergency services (where necessary)
• Publicly on our website, social media or other marketing and information media (where appropriate)
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
26 June 2024
SPARK OLDHAM